In my last blog, “It’s Not Me, It’s The Economy”: Customer Retention in 2010, I wrote about the risk of losing existing business due to the economic climate. This article will focus on Sales Enablement strategies proven to help retain and grow business, including what many clients call Quarterly Business Reviews or QBRs. We have worked with clients that execute on this extremely well, and internally we deploy some of the same methods here at SAVO.
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I just started in January as a strategic account manager at SAVO, a position where I help our customers continually find value through their SAVO implementations.  Although I am new to SAVO, SAVO is not new to me.
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February 23-26, 2010 | event details: http://www.sapinsidercrm2010.com
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I’m now in my fourth week at SAVO and was asked to give my view of things as a newcomer. My overall take? Very cool! Sure, maybe the ether hasn’t worn off yet, and I know no company is perfect. That said, having been at several other companies as a comparison, I’m really excited to be part of the SAVO team.
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Last week we shared the first part of Brad Rinklin’s interview with Gerhard Gschwandtner of Selling Power. In the second part of the interview, Brad discusses the factors that led Akamai to make the switch to SAVO from their existing portal. You’ll hear Brad share details around productivity gains and decreasing seller ramp time, as well as the intangible benefits of minimizing the “chasm between sales and marketing.”
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