Is sales art or science?

That was the question that came up at the Sales 2.0 Conference in San Francisco. Presentations from a number of the speakers addressed either side of the art and science divide. For example, many spoke about the science of driving efficiency through better process management.
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I’m pleased to announce that my client, The Alexander Group, Inc. (AGI), went live on SAVO on March 1st! AGI is a sales growth consulting firm that is focused exclusively on delivering management consulting, benchmarking and leadership networking services to sales executives. AGI’s consulting team consists of individuals with deep expertise in designing customer segmentation models, sales coverage schemes, sales organizations, and sales management programs. Playing on the their company name, AGI named the site Alex. Alex has been configured so that users across all their offices can find the right content based on the consultant’s situation, clearly see the recommended assets to use, start discussions with their peers, and leverage the knowledge of their subject matter experts. Congrats to AGI for a fantastic job on the implementation and launch!

In my last blog, “It’s Not Me, It’s The Economy”: Customer Retention in 2010, I wrote about the risk of losing existing business due to the economic climate. This article will focus on Sales Enablement strategies proven to help retain and grow business, including what many clients call Quarterly Business Reviews or QBRs. We have worked with clients that execute on this extremely well, and internally we deploy some of the same methods here at SAVO.
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I just started in January as a strategic account manager at SAVO, a position where I help our customers continually find value through their SAVO implementations.  Although I am new to SAVO, SAVO is not new to me.
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A few weeks ago we released our latest product update, the SAVO 11 Release. In this release, we’re enhancing the blog functionality within SAVO, to offer more ways to deliver thematic information to sellers.
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