Archive for March, 2010
Mar
31

I am happy to announce that another SAVO client, CyberSource, is now live on SAVO!  With corporate headquarters based out of Mountain View, CA, CyberSource provides electronic payment and risk management services.  CyberSource solutions enable electronic payment processing for Web, call center, and POS environments.  Earlier this year the CyberSource Sales Operations team launched SAVO, branding their site “CORE” (CyberSource Online Resource Exchange) to internal users.   The internal launched focused on aligning relevant sales material with their sales methodology.  In upcoming sales enablement rollouts, CyberSource will launch CORE internationally as well as to their channel partners.  Congratulations to the entire CyberSource team on the successful launch of CORE!

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As SAVO continues to grow its internal development forces to deliver faster and of higher quality, we have been using a lot of disparately grown systems to manage project information across our Product, Usability, Dev and QA groups. The Coordination and tracking has largely been manual and painstaking (as any of you know who try to manage complex things in Excel.)
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Nobody can deny that using analytics to drive business improvement is more important now than it has ever been. Here at SAVO, we have been working to improve the analytics provided to organizations that use our software. With this in mind, we’re pleased to announce that the SAVO 12 Analytics Release is now live.
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Mar
17

Last week we had the privilege of hosting an engaging and informative dinner with Tom Disantis, Senior Director from the Corporate Executive Board. The dinner, held in Palo Alto, CA was attended by 25 senior Sales and Marketing leaders looking to gain an edge in understanding the behaviors that will help make their sales teams more effective. I thought it was a great evening, and it was enlightening to learn and share with industry leaders.
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Is sales art or science?

That was the question that came up at the Sales 2.0 Conference in San Francisco. Presentations from a number of the speakers addressed either side of the art and science divide. For example, many spoke about the science of driving efficiency through better process management.
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